"BPMS"的相关文档 - 培基文库

标签“BPMS”的相关文档，共6条

BPMS 01 Overview
CustomerFocusedSixSigmaBPMSBPMSOverviewOverviewBusinessProcessManagement1-2WhatdoesBPMSmeanforYou?TheStrategicComponentofSixSigmaAwayforalldepartmentstobeactivelyinvolvedandalignedintheiractionstosatisfycustomersAwaytoalignproblemsolvingresourcestosolvecriticalcustomerissues“ProcessesarethebasicvocabularyofSixSigma〞GeneralElectric1-3GettingMoreResultsfromSixSigmaForseveralyears,compan...
2024-04-260258.5 KB0
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BPMS 06 Gap Analysis
CustomerFocusedSixSigmaGapGapAnalysisAnalysisBusinessProceManagement6-2ServiceQualityCostDeliveryDistributorInternalOEMUserCustomerExpectationsWhatarethemajorcustomerexpectations?Whatarethemajorcustomerexpectations?CriticalIssuesProcessOutputMeasureSpanUnitsScaleCTCIssuesWhataretheOperationalDefinitionsofCTCIssues?WhataretheOperationalDefinitionsofCTCIssues?CustomerSpanWhatdoCustomersSee?Whatdo...
2024-04-260331.5 KB0
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BPMS 05 Core Process Mapping
CustomerFocusedSixSigmaDefiningCoreEnablingDefiningCoreEnablingProcessesProcessesBusinessProcessManagement5-2CrossFunctionalMappingServiceQualityCostDeliveryDistributorInternalOEMUserCustomerExpectationsWhatarethemajorcustomerexpectations?Whatarethemajorcustomerexpectations?CriticalIssuesProcessOutputMeasureSpanUnitsScaleCTCIssuesWhataretheOperationalDefinitionsofCTCIssues?WhataretheOperational...
2024-04-260388 KB0
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BPMS 03 Critical Customer Issues
CustomerFocusedSixSigmaCriticalIssuesOperationalCriticalIssuesOperationalDefinitionsDefinitionsBusinessProceManagement3-2ServiceQualityCostDeliveryDistributorInternalOEMUserCustomerExpectationsWhatarethemajorcustomerexpectations?Whatarethemajorcustomerexpectations?CriticalIssuesProcessOutputMeasureSpanUnitsScaleCTCIssuesScorecardstoManageResultsIndicatorsofProcessPerformanceCoreandEnablingProce...
2024-04-260250 KB0
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BPMS 02 Customer Expectations
CustomerFocusedSixSigmaCustomerCustomerExpectationsExpectationsBusinessProcessManagement2-2ServiceQualityCostDeliveryDistributorInternalOEMUserCustomerExpectationsScorecardstoManageResultsIndicatorsofProcessPerformanceCoreandEnablingProcessesCritical-to-CustomerOutputsCustomerFocusedObjectivesCSIPO•WhoareyourCustomers?•Whataretheirmajorexpectations?2-3BPMSStartswithCustomersCustomer•DownStre...
2024-04-260241.5 KB0
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BPMS 04 ACFC
CustomerFocusedSixSigmaAttheCustomer–FortheCustomerAttheCustomer–FortheCustomer(ACFC)(ACFC)BusinessProcessManagement4-2ServiceQualityCostDeliveryDistributorInternalOEMUserCustomerExpectationsWhatarethemajorcustomerexpectations?Whatarethemajorcustomerexpectations?CriticalIssuesSpanUnitsScaleProcessOutputMeasureCTCIssuesWhataretheOperationalDefinitionsofCTCIssues?WhataretheOperationalDefinition...
2024-04-260308 KB0
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BPMS 01 Overview

BPMS 06 Gap Analysis

BPMS 05 Core Process Mapping

BPMS 03 Critical Customer Issues

BPMS 02 Customer Expectations

BPMS 04 ACFC