Chapter2TheStructureandStyleofaBusinessLetterLearningObjectivesKnowthestandardandoptionalpartsofbusinessletters;Designandpresentinformationinanattractiveway.TheoverviewMeansofmakingbusinesslettersattractive:Thequalityofletterheadedpaper;Thepresentationoftheletter;Thestructureoftheletter;Thelanguageandtoneused;Thecontents1.PartsofBusinessLetters2.PresentationofBusinessLetters1.Partso...